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Frequently Asked Questions
What is Mediation?
Mediation is a voluntary form of dispute resolution whereby a mediator facilitates the conversation between two or more people, or groups of people, who are attempting to negotiate, reach settlement, or reach agreement on disputed issue(s) between them. The mediator acts as a neutral third party.
Why should I choose Island Mediation?
Our Mediators are trained professionals.
We only deal with mediations. We focus all of our time and resources on mediating disputes.
Our services can be performed virtually. In fact, we encourage it. This allows us to help more people and eliminate some of the hassles associated with mediating in person, especially for those who live outside the community.
Mediation is incredibly cost-effective compared to going to court.
Mediation has a very high success rate.
Client satisfaction is generally higher after a successful mediation.
Where are you located?
We are based out of Campbell River, British Columbia on Vancouver Island, Canada. We do not have a brick and mortar location at this time. Our focus on virtual service eliminates the need for a physical location.
Can I request that my mediation be performed in-person?
Yes, you can. However there are added costs associated with in-person mediations. Call us to inquire more if you feel in-person would be better suited for you.
How much does it Cost?
Currently, the cost for mediation is $200.00 CAD per hour*.
*Our rates are subject to change at anytime.
Who Pays for Mediation?
Unless agreed upon between the parties previously, the costs of mediation are shared equally. If there is any dispute between the parties about payment, both parties will be responsible to pay 50% of the costs.
I need legal help. Do you provide legal advice?
Island mediation and its mediators do NOT provide any legal advice. We are not lawyers and cannot advise you on the specifics of your legal circumstances, if any exist. What we can do is help you with an appropriate referral to a local legal office.
What if I Change my Mind About Mediating?
Mediation is a completely voluntary process. You are not required, and cannot be compelled to, attend or participate in a mediation if you do not want to.
However, if you choose to withdraw from mediation before the process is finalized, you will be responsible to pay for all costs incurred up the point of withdrawal.
If mediation is unsuccessful, can the other party use what was said or done in mediation in further legal proceedings?
No! They cannot. Mediation is considered a highly confidential and closed process. As such, anything that is said or done in mediation cannot be presented as evidence in court proceedings by either party.
How can I get in touch with you if I have more questions?
You may send us an email at contact@islandmediation.ca or call us at (250)-202-2507.